What is Cougar Protect?
involves instituting a managed DNS service into the Cougar Wireless radio equipment that is installed at a
customers' location. Cougar Protect isn't a software, but rather
a setting that is programmed and maintained at the customers request in
our radio equipment.
What does Cougar Protect do?
Cougar Protect utilizes a third-party managed DNS service
to direct website requests. With normal settings in the customers
service, the internet for all intents and purposes is "Wide-Open".
Customers are 100% free to access both the good and the bad that the
internet has to offer. Individual customers have the free will to
access legal and illegal websites. We at Cougar Wireless do not
endorse unlawful internet behavior, but we do support the free will of
our end users to make their own decisions. Obviously we have an
Acceptable Use Policy that every customer agrees to when they sign up for
service. When we say "illegal" we are not necessarily addressing
obviously illegal activity like Child Pornography, but rather we are
talking about areas that, for some people, fall into what they consider
"grey" areas. Downloading free music, movies, software, etc...
Many people fail to fully realize that much of this type of internet
behavior involves illegal reproductions of copyrighted material.
What's the big deal and why should you care? Much of this type of internet
content is literally infected with viruses and malicious software and
can wreak havoc on your computer systems and cause many problems that
can lead to identity theft or worse.
Normal DNS servers connect you to
any site on the Internet, including the bad ones
that contain viruses, spyware and other unwanted
content. Cougar Protect acts as a first
layer of protection. It prevents computers, game
consoles and other Web-enabled devices on your
network from connecting to known unsafe or
undesirable Web sites that are likely to infect
Cougar Protect leverages the power of Norton Safe Web, which
contains information on millions of Web sites
accessed billions of times each day.
Cougar Protect also uses data from industrial-grade
Symantec content filtering. Symantec's content
categorization data includes Web sites in 23
different languages on more than 50 million Web
The good news is the Cougar
Protect service requires no software or hardware
be installed to protect your network and
devices. Simply click the button titled,
"Start My Protection" at the top or bottom of
this page and submit the online order form.
Within 24-hours a Cougar Wireless technician
will program your service and send you a
follow-up email confirmation and that's it.
Improving the safety of family internet
where a person stands on the subject of pornography, most people would
agree that such material should not be easily accessible by children.
Unfortunately pornography across the internet is quite prolific and it
is much easier than it should be for a child to become exposed to it, in
many cases, inadvertently. Some experts have speculated that
between 30%-40% of the internet is devoted to some form of pornographic
level of accessibility parents can feel powerless to control their
children's exposure to such material. Sure you can install
software that can block your computers ability to access pornographic
websites, but did you know that a SmartPhone, iPod, PSP, Playstation,
IPad and many other devices can access the same content and that
software you have installed on your PC does you absolutely no good to
prevent those other devices from connecting to those same websites?
This is where
the Cougar Protect services really shines. Because our Cougar
Wireless radio equipment is programmed with the Cougar Protect service everything
"behind" the radio is protected with the service, regardless of the
device type. If it connects to the internet inside your home
network, it is covered by the Cougar Protect service. Below is a
good example of the differences between the Cougar Protect service and a
Normal Internet Security Software: (Click An Image To Enlarge)
Do I still need anti-virus if I have
Having a good
anti-virus that is regularly updated is always a good idea. Cougar
Protect, Anti-virus, Malware Protection, and Firewalls are all "tools"
to help with the safety and security of your internet experience.
There are a variety of reasons why anti-virus is still a good idea.
A few of them are:
Cougar Protect works for everything within your home network. If
you have a laptop and visit a public hotspot your Cougar Protect service
is guarding your "Home Network", not your wireless connection at the
Cougar Protect is designed to block access to network related content
which is likely to be harmful, but if you or a visitor plugged in a USB
thumb drive to transfer files, there is a possibility that your system
could be inadvertently infected by a virus that didn't come in through
Cougar Protect is intended to protect you, your family and your devices
from known harmful websites and content, but it is still possible for your
system to come in contact with a virus through an email which Cougar
Protect has no ability to scan.
How is Cougar Protect different from
anti-virus and is it better?
designed to "wage battle" with a virus AFTER the virus has made contact
with your computer. Hopefully your anti-virus wins the fight and
your computer lives to fight another day. Cougar Protect is
designed to block viruses that originate from harmful websites BEFORE
they come in contact
with your home network at all, let alone your computer.
Is it better?
That depends on the context and scenario, but that would be a lively
Think of it this way....Your anti-virus
has a much better chance of winning if it never had to fight with a
virus to begin with.
Can I customize my own content filtering
You can choose
from three pre-defined content filtering policies that have been
designed to meet common personal and family needs:
Security This policy blocks
sites known to be hosting malware, phishing sites, and
2: Security + Pornography In
addition to blocking unsafe sites, this policy also
blocks access to sites that contain sexually explicit
3: Security + Pornography + Non-Family Friendly
This policy is ideal for families
with young children. In addition to blocking unsafe
sites and pornography sites, this policy also blocks
access to sites that feature mature content, abortion,
alcohol, crime, cults, drugs, gambling, hate, sexual
orientation, suicide, tobacco or violence.
Additionally, Level 3 blocks access to known harmful
file sharing sites that promote P2P applications and
content and Time Wasters, including Peer-to-Peer music
sharing sites that are responsible for high volumes of
virus infected content.
What if I choose a Level of Security that
is too restrictive or not restrictive enough?
Just contact us and request a change to a different level. There
is no long term commitment for the Cougar Protect service, so it can be
turned on or off at will by contacting us. As an example: We
perceive that some users with grandkids, may wish to activate the
service for the holidays and then turn it off after the little ones
return home. Or perhaps Mom and Dad are set to take a much needed
vacation for a few days and plan on leaving the teenagers behind.
This too would be a good use of Cougar Protect while direct parental
supervision of the internet will be minimized during their absence.